If the issues persist, you may want to reset Box Drive. Logging out of the client will completely remove all traces of your Box Drive usage from your machine and also enables you to log in again as a 'new user.' However, with Box Drive your files are automatically uploaded to your Box account in the cloud and will still be there after clearing Box Drive by logging out. Follow this link to learn how to update Box Drive. icons are missing in the Box Drive folders) make sure that you are using the most current version. If you are experiencing issues in Box Drive (i.e.